Privacy Policy | Miss Orange Queen

Introduction

Miss Orange Queen Beauty Pageant ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an application, purchase tickets, or participate in our events. By using our services, you consent to the data practices described in this policy.

Information We Collect

Personal Information You Provide: We collect information that you voluntarily provide when you:

Submit an Application: Name, date of birth, contact information (phone, email, address), educational background, photographs, identification documents, and any other information required for the application process
Purchase Tickets: Name, email address, phone number, payment information, and billing address
Contact Us: Name, email address, phone number, and any message content you provide
Subscribe to Newsletters: Email address and optional preferences
Participate in Events: Photographs, videos, and other media captured during pageant activities

Automatically Collected Information: When you visit our website, we automatically collect certain technical information including your IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses. We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

How We Use Your Information

We use the information we collect for the following purposes:

Pageant Operations: To process and evaluate applications, communicate with contestants, manage event logistics, and conduct the pageant selection process
Communication: To send you updates about the pageant, event information, newsletters, promotional materials, and respond to your inquiries
Ticket Management: To process ticket purchases, send confirmations, manage entry to events, and handle customer service requests
Media & Promotion: To create promotional materials, social media content, press releases, and archival documentation featuring pageant activities and participants (with appropriate consent)
Website Improvement: To analyze website usage patterns, improve user experience, optimize content, and enhance website functionality
Legal Compliance: To comply with applicable laws, regulations, legal processes, and government requests
Security: To protect against fraud, unauthorized access, and other security threats

Information Sharing & Disclosure

We Do Not Sell Your Data: Miss Orange Queen does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our pageant, or serving you. These providers include:

Payment processors for ticket purchases
Email service providers for communications
Event management and logistics companies
Photography and videography services
Website hosting and analytics services

All service providers are contractually obligated to maintain the confidentiality of your information and use it only for the purposes specified by us.

Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

Public Information: Information you provide in your application, including your name, photographs, and biographical information, may become publicly available if you are selected as a contestant or winner, as this is part of the pageant's public nature.

Your Privacy Rights & Choices

You have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal and operational requirements
Opt-Out: Unsubscribe from marketing emails by clicking the unsubscribe link in any email or contacting us directly
Data Portability: Request a copy of your data in a structured, machine-readable format
Withdraw Consent: Withdraw your consent for data processing where consent is the legal basis

To exercise these rights, please contact us at privacy@missorangequeen.com. We will respond to your request within 30 days, subject to verification of your identity.

Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data in transit and at rest
Secure servers and databases with restricted access
Regular security audits and vulnerability assessments
Employee training on data protection and privacy
Secure payment processing systems
Firewalls and intrusion detection systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Application Data: Retained for the duration of the pageant cycle and for archival/historical purposes
Ticket Purchase Data: Retained for accounting and legal compliance purposes as required by Nigerian law
Marketing Communications: Retained until you opt out or request deletion
Website Analytics: Aggregated and anonymized data may be retained indefinitely for statistical purposes

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Miss Orange Queen Beauty Pageant is open to participants aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18 without appropriate parental or guardian consent. If we become aware that we have collected information from a minor without proper consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

Email: privacy@missorangequeen.com

Phone: +234 800 000 0000

Address: Orange Carpet Foundation, 4th Floor, Left Wing, BOI Building, Alagbaka Akure, Ondo State, Nigeria